Last updated: 13 November 2026
Who is responsible for your information?
Ben Stroud, trading as BSC Electrical Contractors through its specialist division Heritage Electrical Inspections, is responsible for the personal information collected in the course of these enquiries.
You can contact us about privacy matters at [email protected]. Further information about the business is on our Legal Information page.
Information we collect
When you contact us, we may receive your name, email address, organisation, optional telephone number, general property location, service requirements and whatever you include in your message. We also receive messages sent directly to our business email address.
Please do not include alarm codes, detailed security arrangements, access credentials, sensitive drawings or other confidential security information in your first enquiry.
How and why we use it
We use enquiry information to reply to you, understand the scope of a potential inspection, arrange discussions or visits and prepare quotations. This is generally necessary to take steps at your request before entering into a contract. We may also rely on our legitimate interests in organising enquiries, maintaining business correspondence and protecting the security of our services, where those interests are not overridden by your rights.
We do not use your enquiry to subscribe you to unrelated marketing emails.
Our service providers
Our website is hosted using Cloudflare Pages. Enquiries sent through the website are processed by Formspree and then made available to us via its dashboard and configured email notifications. Mail sent to our business address can be forwarded using Cloudflare Email Routing to our business inbox provider.
Some decorative website images are hosted by Unsplash; requesting these images can transmit technical connection information such as an IP address to that provider. These providers may process information outside the United Kingdom; their published privacy information describes their services and transfer arrangements.
How long information is kept
We retain enquiry information for the period reasonably needed to respond and follow up. Where it leads to work, associated correspondence may be retained for longer to meet contractual, accounting, insurance and legal needs. We review information for deletion once it is no longer needed.
Security and sharing
Access to enquiries is limited to those who need it for business purposes and the service providers needed to receive and store messages. We do not sell enquiry information. We may disclose information if required by law.
Your rights
Subject to applicable UK data protection law, you may ask for access to or correction of your data, request deletion or restriction in certain circumstances, or object to processing based on legitimate interests. You can contact us at the email above with a request. You may also complain to the Information Commissioner's Office if you have concerns.
Changes to this notice
We may update this notice when our services or the way we handle personal data changes. The revised notice will be published here.